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magicJack
This pocket-sized device lets you place unlimited local and long distance calls for a fraction of the cost of a traditional landline.

    Price as Reviewed: $39.95
Review Contents:  
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Pros
• Easy setup
• Call quality better than cellular
• Lots of extra features
Cons
• Not quite as crisp as true landline
• PC must be turned on to make calls
Quick Specs Full Specs
Size: 2 x 1 x 0.5 inches
Weight: 0.9 ounces

Price as Reviewed: $39.95


Reader Comments
Read All Comments

magicJack
By a454nova
It shipped fast, very easy to setup. I use my laptop first and it worked fine. I got it for the area code. I run a biz and use my cell phone. The landline area code looks better than a cell on ads. I plugged it into my server to just leave on and it doesn’t work. The server has no sound card. I guess you have to have a sound card to use the analog phone. Over the last 6 months I’ve found that 9 out of ten calls will go through, sometimes less. Call forwarding works good. Voicemail sounds like crap. Calls are ok over the phone but wouldn't say better than a cell phone. This is not a good replacement for a phone that is used a lot. This is nice to just have around. Good for collage kids or maybe someone that never really uses a home phone but needs one and has a good computer and internet source that is always on. Forwarding works without being plugged in. Overall rating: 4 out of 10.
magicJack
By Breeze29
magicJack
By D K
DONT BE FOOLED: This does not work and there is no customer support. By work I mean that calls do not do go through but that they are so choppy you can not stand it. I thought it was my internet connection but I have tried it many places and get the same result. Other than their automatic MagicFix, there is no assistance since the "connect to live support" button just loops back into their FAQs!
magicJack
By TomB
Magicjack = Magicripoff, everyother call is poor, tried to switch it to my second pc only to never get it to work, unlike what the false adds states. Save your money, run for your lives, if you unhappy with MJ then check out 5 links. Better then MJ any day.
magicJack
By concerned1
i ordered mine dec 07 it has worked good but then it got a short and yes ive had a hard time getting help from the live chat.it will save me about 400.00 per year though and i need that...i think i will be getting a new jack shipped out but ill follow up with the review after i recieve it....
magicJack
By Blackhawk
magicJack
By Jimbo
DO NOT BUY IT. There is no customer service, 5 days after ordering and my order still has not shipped you only have 25 days left minus the 3-4 that it will take to get here for a refund. I called the number shown earlier for the company and a process server answers, as in if you want to serve them with a lawsuit. There is only a PO box for the company-starting to sound a little funny here. Good luck if you'r e happy with yours.
magicJack
By pkmaven
I bought mine online. I have enjoyed using it with no problems except one: You cannot use MagiJack if you have any media recording software in your computer (Roxio,Nero, etc.) there is a conflict. I have not been charged yet. The sound quality is excellent and it works fine. My gripe is that they should inform potential buyers that they cannot use it if they have any cd/dvd recording software.
magicJack
By Jill Siegel
The price of MagicJack caught our attention. We ordered it and plugged it in, unplugging the VOIP we were using. The thing that we noticed right off was the clear sound. After a couple days, we started having some problems but I found the fix on their site as well as getting help from the online chat with them. That call had to go to level 2 support. Since then, we have been happy with it. It is plugged into my computer so I can't open programs when I'm talking to someone on the phone. The advertisements? They are for MagicJack. We haven't used a landline in years and we aren't going to go back to it. And, we're staying with MagicJack. I can live with the small difficulties. Telephony has come a long way!
magicJack
By Bob the Tool Man
magicJack
By Gaymarie
Do NOT buy magicjack! They do not give a phone number to reach a person at, and their chat with someone icon does not reach a person, it sends you around and around in a wild goose chase. The equipment doesn't work right, often does not ring or provide a dial tone, and the quality of the voice is not always good either. Who ever heard of a phone service that does not provide a phone number to call if you have problems???
magicJack
By najiy
write to the following companies for a refund, make sure its certified mail. ymax holding coroporation(magicjack) 5700 georgia ave west palm beach fl 33405 ct corporation systems(magicjack) 1200 south pine island road plantation fl 33324 magicjack p.o. box 6846 west palm beach fl 33405 the assistant secretary name is juan grejeda the vice president name is peter russo the phone numbers are 850.222.1092 fax: 850.878.5926 or goto sunbiz.org to find more information on the magijack company
magicJack
By jeffvvisofl
Good article, I've been using magicJack for a few months and feel it's a decent alternative to AT&T. I did start to get annoyed by the magicJack window that pops up whenever you receive a call. This is nice at first, but our magicJack is installed on the family computer and gets a little disruptive. Anyway, to get around the annoyance, I made a small utility to block / hide the magicJack popup window. It's freeware, and available at download.com: http://www.download.com/MagicBlock/3000-2349_4-10838528.html?cdlPid=10843178 All the best, Jeff
magicJack
By raptor6800
i have had mine 30 days now -and as i told them nothing is as said on there advertisement -it is a pain in the ----- for one and it works when it wants and a company selling phone service without a phone number for tech -----got a number to order but even the web site dont have a tech address if you order it save your e-mails only way to contact them after you order----hands down --IT SUCKS!!
magicJack
By dbaer
so to all u people out there i am going to send out a message that will let u know that magic jack really sucks it worked for about 3 weeks then it stoped the poor sound on the phone made it soo hard to hear even anything i talked to tons of tech support and nothing i am going to put in this message a chat with a tech and it i will tell all if there is anyone out there that needs help with getting there money back or to join the lawsuit that i am going to put on them u can email me at dbaerclarks@yahoo.com and i will contact u when we r going to sue them thanks and magic jack sucks
magicJack
By dusty
Yea I got screwed too!! Idid not get the 30 day FREE TRIAL. My bank account was charged fifty bucks on the same day that I ordered this thing. Also, I received an E mail stating that my account will be charged again after 30 days. It seems to work OK but I have a Washington DC number and I live in BLacksburg VA. some 300 miles SW !! THe sound quality is OK ,but not as good as Vonage. If I could do it over I would not buy it. I guess its worth 19 bucks a year, but their business practices suck. magic Jack can make your money disappear,some magic!!
magicJack
By Mellybelle
magicJack
By Robert Marchand
I bought a MagicJack and experienced problem after problem with it since. First, it arrived 30 day later and never worked properly. Moreover, I have lost about 20 hours total chatting with them without any results. Secondly, they refused to replace it, even though they admit it is defective. Thirdly, they refuse to give me back my money. If I can recommend 1 thing to everybody that reads this, it is to stay away from that company and its products.
magicJack
By SZ
Reviewer Maggie: Do you know that you have given magicJack the highest rating with your stars. You gave 5 stars. I know that you did this accidentally and meant to give zero stars. I recommend calling your attorney general's office to get the information to go after magicJack to get a refund. I did so with both Vonage and Verizon. It was some work but after some months, I got my money back. Call your credit card company immediately and dispute the charge. If you haven't done that before, it should be easy. Hope you get this and change your star rating. Thanks for your review. I almost bought this and now I won't!
magicJack
By maggie
what a ripoff!!! after the 3rd day..i've been trying to send this thing back...to no avail!..now i get my credit card statement where magicjack has charged me a whopping $133.70 !!! what the hell?!!! how do i send this back and get all my money ??? did they charge me for a night out on the town as well?... somebody HELP!!!!!

Post Your Comments
by Jeffrey L. Wilson on November 8, 2007

If you've pondered ditching your landline because of exorbitant phone bills, magicJack just may be for you. It's an unassuming cigarette lighter-sized plug-and-play USB telephony device that offers unlimited local and long distance calling within the U.S. and Canada (international dialing expected by the end of the year). We were pleasantly surprised with how easy it is to use and the quality it provides for less than $40.
 
Installation was simple: We plugged the 0.9-ounce magicJack into a USB port on a Windows-powered PC (Mac OS X drivers will be available by the end of the year), and about 30 seconds later the bundled software automatically loaded. After registering the device and receiving a personal magicJack phone number (users will be able to port their existing numbers to the service before the end of the year), we plugged a standard landline phone into the device's phone jack and began making calls. Users who wish to forgo a traditional handset can opt to use a cordless phone.
 
You can also use the magicJack to make calls using your PC, whether you're at home or on the road. Dial using the keyboard or an onscreen keypad, and you can talk using either a headset or your computer's built-in microphone and speaker.
 
The overall voice quality was good: better than most cell phones but not quite on par with true landlines. Friends and colleagues reported only the occasional crackle and pop, and we didn't encounter a single dropped  call on our tests. This level of quality and stability is courtesy of magicJack's proprietary network, which maintains a solid, reliable connection that the company claims can't be achieved on traditional VoIP channels.
 
MagicJack doesn't skimp on features, either; it comes packed with all the amenities you'd expect from a phone service, including voicemail (you can receive messages even when you're offline), caller ID, call waiting, call forwarding, and emergency 911 dialing.
 
Priced at a reasonable $39.95, magicJack comes with a year's worth of service (an annual subscription runs $19.95 after that, with international prepaid packages starting for as little as $5). Although it's designed for use with a single phone line (multiple lines require a magicJack for each) and your PC has to be turned on to use it, the magicJack is a fine way to cut your monthly telephone bill without making too many tradeoffs.
 
 
Suggested Stories:
 
Dan Borislow answers our questions about future features of magicJack, including Linux support, number portability, and more.
 
We check on the progress of magicJack and look at new features like Mac compatility and international calling.
 
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