Microsoft Refunds Surface Pro 3 Battery Replacements

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The Surface Pro 3 has gotten a bit of bad reputation around its battery life following problems with batteries manufactured by both Simplio and LG.

While Microsoft quietly fixed a problem for LG batteries today via a firmware update, the company is also refunding out-of-warranty charges for replacement tablets. Microsoft stayed mum on the issue for awhile and its support team was charging $450 for replacement units, according to Neowin.

It's not the first time — Microsoft issued these kinds of refunds for those who had problems with Simplio batteries earlier in the year.

You can find a FAQ from Microsoft about the refunds here. It suggests that if you were eligible for a refund you were likely already contacted, so be sure to check your spam mail. 

Have you heard from Microsoft about a refund? Let us know in the comments. 

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Andrew E. Freedman

Andrew is a contributing writer at Laptop Mag. His main focus lies in helpful how-to guides and laptop reviews, including Asus, Microsoft Surface, Samsung Chromebook, and Dell. He has also dabbled in peripherals, including webcams and docking stations. His work has also appeared in Tom's Hardware, Tom's Guide, PCMag, Kotaku, and Complex. He fondly remembers his first computer: a Gateway that still lives in a spare room in his parents' home, albeit without an internet connection. When he’s not writing about tech, you can find him playing video games, checking social media and waiting for the next Marvel movie.