Apple admits millions of iPad owners are experiencing hotspot issues

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The temporary fix is going to sound familiar

(Image credit: Laptop Mag)

If you make use of the Personal Hotspot feature on your iPad or iPhone and feel like things haven't been working reliably, then you aren't alone. A document sent to Apple Authorized Service Providers recently acknowledged an ongoing Personal Hotspot issue in iOS 13 and iPadOS 13 (via MacRumors). 

Complaints regarding the issue have persisted since iOS 13.1.2, which was released at the end of September last year. 

The issue seems to exist across multiple generations of iPads and iPhones, so it's strictly a software problem. Interestingly, the hotspot problems vary from user to user and range from difficulties connecting to the Personal Hotspot to inconsistent data speeds, and frequent disconnections. 

iPad hotspot issues: What to do

The solution, at the moment, is one all too familiar to tech enthusiasts: turn Personal Hotspot off and on again. By all appearances, the issue has not been resolved because the iPad OS 13.4 update does not mention any fix in the release notes.

Hopefully, Apple addresses this in the next update, but it's disconcerting to see a problem like this persist halfway through a major OS release cycle.

Sean Riley
Sean Riley

Sean Riley has been covering tech professionally for over a decade now. Most of that time was as a freelancer covering varied topics including phones, wearables, tablets, smart home devices, laptops, AR, VR, mobile payments, fintech, and more.  Sean is the resident mobile expert at Laptop Mag, specializing in phones and wearables, you'll find plenty of news, reviews, how-to, and opinion pieces on these subjects from him here. But Laptop Mag has also proven a perfect fit for that broad range of interests with reviews and news on the latest laptops, VR games, and computer accessories along with coverage on everything from NFTs to cybersecurity and more.