Tech Support Showdown

Latest about Tech Support Showdown

By Mark Anthony Ramirez published 30 October 23

Laptop Mag investigated Apple's online and phone tech support for our annual Tech Support Showdown report.

By Rami Tabari last updated 24 August 22

We called, web chatted, tweeted and Facebook messaged Gigabyte / Aorus several questions to test its tech support. Here's our review.

By Sherri L. Smith published 17 April 20

Razer, last year’s most improved contender, has surpassed Apple as the brand delivering the best tech support to laptop consumers.

By Sherri L. Smith last updated 13 April 20

Laptop Mag investigated Razer's online and phone tech support for our annual Tech support showdown report.

By Phillip Tracy last updated 13 April 20

Lenovo rebounded from a lackluster performance in the previous Tech Support Showdown with a decent, if uneven, result in 2020.

By Hilda Scott last updated 13 April 20

Samsung's tech support took fourth place in last year's showdown, not much has changed since last year.

By Sherri L. Smith last updated 13 April 20

Laptop Mag investigated Alienware's online and phone tech support for our annual Tech Support Showdown report.

By Kimberly Gedeon last updated 13 April 20

We investigated MSI's customer service for Laptop Mag's 2020 Tech Support Showdown.

By Phillip Tracy published 13 April 20

Laptop Mag investigated HP's online and phone tech support for our annual Tech Support Showdown report.

By Rami Tabari last updated 13 April 20

We called, live chatted, tweeted and Facebook messaged Dell a ton of questions to test its tech support. Here's our review.

Get our in-depth reviews, helpful tips, great deals, and the biggest news stories delivered to your inbox.

Contact me with news and offers from other Future brandsReceive email from us on behalf of our trusted partners or sponsors

By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.