Tech Support Showdown

Latest about Tech Support Showdown

Microsoft customer service rating 2020: Undercover tech support review

Is Microsoft customer service good? 2020 rating

By Phillip Tracy last updated

Big improvements, but still no Apple

Work & Collaboration Tools
Asus Customer Service Rating 2020: Undercover Tech Support Review

Is Asus customer service good? 2020 rating

By Sherri L. Smith last updated

Asus' online presence is top-notch, but its phone service could use some work.

Windows Laptops
Acer Customer Service Rating 2020: Undercover Tech Support Review

Is Acer customer service good? 2020 rating

By Rami Tabari last updated

We called, live chatted and tweeted Acer a ton of tech support questions to see how the company would respond. Here's our review.

Windows Laptops
Apple Customer Service Rating 2020: Undercover Tech Support Review

Is Apple customer service good? 2020 rating

By Kimberly Gedeon published

Laptop Mag investigated Apple's online and phone tech support for our annual Tech Support Showdown report.

Macbooks
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Survey Suggests Customers Are Less Satisfied with Apple's Tech Support

By Daniel P. Howley last updated

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Tech Support Redux: How Do MSI and Samsung Rate?

By K. T. Bradford last updated

Gaming Laptops and PCs
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Third-Party Tech Support Tested: How Does Geek Squad Compare to iYogi and Support.com?

By Jeffrey L. Wilson last updated

Work & Collaboration Tools
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